Terms of Service
The rules and guidelines for using Axiom's security platform.
Last Updated: November 24, 2024
These Terms of Service govern your use of Axiom's LLM prompt security service. By accessing or using our service, you agree to be bound by these terms.
What Axiom Provides
Production-Level LLM Security
Axiom is a security layer that analyzes all prompts before they reach your LLM implementation.
Analyzes prompts for threats before they reach your LLM
Less than 30ms added to your LLM requests
Protects against jailbreaking and malicious prompts
Real-time threat detection and alerting
⚠️ Malicious Prompt Definition
A "malicious prompt" is any prompt sent with the sole purpose of causing harm or data theft using LLM jailbreaking techniques, including:
- •Prompt injection attacks designed to override system instructions
- •Attempts to extract sensitive information or credentials
- •Exploitation attempts targeting known LLM vulnerabilities
- •Jailbreaking techniques to bypass safety controls
Service Level & Performance
99.9% Uptime Target
Measured monthly, excluding scheduled maintenance and external factors beyond our control.
• Scheduled maintenance announced in advance
• External factor exclusions apply
Sub-30ms Response Time
Minimal latency added to your LLM requests under normal conditions.
• Varies by network conditions
• Depends on prompt complexity
Acceptable Use Policy
🚫 Prohibited Uses
Using our service to develop more sophisticated attack methods
Attempting to reverse engineer our detection algorithms
Attempting to overwhelm or compromise our systems
Using the service for any unlawful purpose
✅ Your Responsibilities
Keep API keys confidential and rotate regularly
Control who has access to your Axiom account
Use Axiom as one part of comprehensive security
Review and act on threat alerts promptly
Testing Phase & Limitations
Important: Currently in Testing Phase
Axiom provides robust protection but is not perfect. Users should understand these limitations:
⬇️ False Negatives
- • New attack vectors may not be detected
- • Sophisticated techniques may bypass detection
- • Inherent lag in threat detection updates
We are not responsible for damages from false negatives
⬆️ False Positives
- • Legitimate prompts may be flagged
- • May cause brief user inconvenience
- • Users can rephrase and retry
Non-malicious prompts won't be repeatedly flagged
Use Axiom as One Layer of Defense
Axiom should be part of a comprehensive security strategy that includes additional protective measures. We cannot guarantee detection of all threats.
Pricing & Payment
Currently Free
Axiom is currently free to use with no payment required and no limitations on the free tier.
Future Pricing Changes
If we introduce paid plans, existing users will receive 30 days advance notice and can choose to accept new terms or terminate their account.
Termination
You Can Terminate By:
- 1.Removing Axiom integration from your code
- 2.Deleting your account through our platform
- 3.Contacting support for account deletion
Upon Termination:
- •Immediate access revocation
- •API keys deactivated
- •Data deleted within 30 days
Intellectual Property
Axiom Owns
- • Platform code and algorithms
- • Threat detection models
- • Security intelligence
- • Trademarks and branding
- • Documentation and materials
You Own
- • All submitted prompts and data
- • Your application code
- • Your intellectual property
- • LLM-generated content
You grant us limited license to process your data for service provision only
Liability & Disclaimers
Service Provided "As-Is"
Axiom is provided without warranties of any kind, including but not limited to merchantability, fitness for a particular purpose, or detection of all malicious prompts.
Amount paid in prior 12 months
Indirect, incidental, or consequential damages
⚖️ Your Indemnification Agreement
You agree that Axiom is not liable if your application is breached despite using our service. You use Axiom as one layer of a comprehensive security strategy and agree to hold Axiom harmless from claims arising from security incidents.
Dispute Resolution
📍 Governing Law
These Terms are governed by the laws of the State of Ohio, United States.
🤝 Binding Arbitration
Disputes shall be resolved through binding arbitration under the American Arbitration Association rules.
- • Location: Ohio (or remote if mutually agreed)
- • Each party bears their own costs
- • Class action waiver applies
Questions About These Terms?
Contact our support team for clarification on any part of these Terms of Service.
Important Notice: These Terms of Service contain important information about your legal rights, remedies, and obligations, including mandatory arbitration and class action waiver provisions. By using Axiom, you agree to be bound by these Terms.