Privacy Policy
Your privacy matters. Here's how we collect, use, and protect your data.
Last Updated: November 24, 2024
At Axiom, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your information when you use our LLM prompt security service.
Information We Collect
Account Information
- •Email address
- •Name
No company name required
API Usage Data
- •Monitored prompts
- •LLM responses
- •Threat detections
- •Request metadata
Technical Data
- •IP addresses
- •Browser information
- •Device data
- •Cookies
How We Use Your Data
Provide Security Monitoring
Analyze prompts and detect potential threats in real-time
Threat Detection
Identify and flag malicious prompts and suspicious activity
Model Improvement
Enhance threat detection models and improve protection accuracy
Alerts and Notifications
Send security alerts and important service notifications
Data Retention & Model Training
Our Training Data Promise
We use past malicious prompts to train our analysis model for quicker and more accurate protection.
Rejected prompts flagged as potentially malicious by our system
Legitimate customer prompts for training purposes
While active + 30 days after deletion
Service operation and support
Anonymized for model training
Security and troubleshooting
Data Access & Security
🔐 Who Has Access
- •Our Team
Authorized employees and contractors only
- •Subprocessors
Microsoft Azure, Supabase
🔒 Security Measures
- ✓TLS 1.3 encryption in transit
- ✓Encryption at rest
- ✓Regular security audits
- ✓Access controls
- ✓Secure API key management
Your Rights & Choices
Access
Request a copy of your data
Correction
Update inaccurate information
Deletion
Request account deletion
Export
Download in portable format
Objection
Object to processing activities
Compliance
GDPR & CCPA compliant
🍪 Cookies & Tracking
We use cookies to maintain your session, remember preferences, and improve user experience.
Control preferences through your browser settings.
🌍 Data Transfers
Your data may be processed in different countries. We ensure compliance through Standard Contractual Clauses.
👶 Children's Privacy
Axiom is not for users under 18. We don't knowingly collect children's data.
Questions About Privacy?
We're here to help. Contact us about any privacy concerns or to exercise your rights.
We respond to all requests within 30 days.